1. Introduction

Growth Charter ("we," "us," "our") is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).

By using our website ("Site") or services, you consent to our data practices as described below.

2. Information We Collect

We may collect:

• Personal details (name, email, phone number) when you engage with us.

• Technical data (IP address, browser type, usage patterns) via cookies.

• Communications (emails, contact form submissions).

3. How We Use Your Information

We process your data to:

• Provide and improve our services.

• Communicate with you.

• Analyze site usage and enhance user experience.

• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share it with:

• Service providers (e.g., hosting, analytics, email services).

• Legal authorities (if required by law).

• Business successors (in case of mergers or acquisitions).

All third parties must protect your data per contractual obligations.

5. Data Security

We implement industry-standard security measures, including:

• Encryption & Secure Communication (SSL/TLS).

• Access Controls (restricted to authorized personnel).

• Regular Security Reviews to prevent unauthorized access.

However, no online transmission is entirely secure, and we encourage responsible data sharing.

6. Your Rights Under POPIA

You have the right to:
✅ Access your personal data.
✅ Correct inaccurate or outdated information.
✅ Request deletion (subject to legal retention requirements).
✅ Object to processing in certain cases.
✅ Withdraw consent for marketing communications.

📧 Data Protection Officer: S’bahle Ngubane – sbahle@growthcharter.io

7. Cookies & Tracking

We use cookies to analyze website traffic and improve functionality. You can manage cookie preferences via your browser settings.

8. Data Retention

We retain your information only as long as necessary for service delivery, legal compliance, and security purposes. When no longer needed, we delete or anonymize it.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, with significant updates communicated via email or notices on our Site.

Last Updated: 7 Feb 2025

10. Contact Us

For any privacy concerns, contact us at:
📧 General Inquiries: hello@growthcharter.io
📧 Data Protection Officer: sbahle@growthcharter.io